Supporting Case Method Discussions With Groupware: Opportunities and Pitfalls
Abstract
Although it is a popular teaching approach, the case method can be challenging to implement. It can be difficult, in particular, to ensure effective student participation and interaction during the discussion of cases. The author investigates the opportunities and pitfalls associated with using groupware technology -- computer-mediated support for collaboration -- to support case discussions in the college classroom. In his study, groupware appeared to improve students' participation by reducing problems with the group process that may occur during case discussions. However, the study also raised issues that need to be addressed. The implications of the study's findings for practice and research are discussed.
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